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Shift Supervisor




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Shift Supervisor

Your new job:

To support the Warehouse Manager and Inbound and Inventory Manager by effectively leading a shift to achieve KPI’s.  Provide line management to a team of Warehouse Operatives and be the primary presence on the shop floor ensuring a continually improving, approachable and friendly culture.

Responsibilities & Duties:

  • Accountability to ensure the Goods Out process is managed effectively to ensure best performance, customer satisfaction and KPI achievement whilst maintaining an approachable ‘Fusion’ culture.
  • Support the Inbound Manager in monitoring and managing performance of the team in the Goods In and Returns areas of the warehouse.
  • Line management responsibility for a team of c. 25 Warehouse Operatives including holiday requests, performance / absence management, development plans, reviews and disciplinary processes.
  • Work with the warehouse team to ensure processes are as effective as possible, also identifying opportunities to improve efficiency.
  • Coach and support team members and peers.
  • Deal with any day-to-day warehouse and courier issues and resolve them effectively and swiftly.
  • Support the Warehouse Manager in regard to Health and Safety in the Warehouse targeting 0 lost-time accidents, ensuring training is completed, and maintaining relevant statutory reporting.
  • Ensure sustainability is always at the forefront of any considerations within the warehouse, targeting 100% plastic-free and recycling rates.

What are we looking for?

  • An experienced leader and people manager who can motivate, coach, and positively challenge a large team to achieve stretching goals and targets.
  • Self-motivated with a positive attitude who isn’t afraid to get stuck in and deal with the ever-evolving requirements of a rapidly growing company.
  • Working knowledge of Microsoft packages and Warehouse Management Systems.
  • Ability to identify areas of improvement and suggest and implement practical solutions to support this.
  • A great communicator, verbally and in writing to ensure engagement and influencing of the warehouse team, internal and external customers.
  • Flexible but organised approach to adapt to the fast paced and evolving requirements of a top-class distribution centre.  This will include working shifts at the weekend and evening working when required.
  • Challenges behaviour and handles difficult situations calmly and ensures positive outcomes are reached.
  • Shows sensitivity and respect to others ensuring confidentiality and a professional but compassionate approach.


Who are we?

Internet Fusion Group is a dynamic, fast-paced and growing eCommerce business with a heavy focus on sustainability. Everything we do, from the content we create, to the services we deliver, and the products we stock, is designed to help people enjoy their passions. We offer the essentials for everyday living from fashion-forward to fashion staples, skating to horse riding, dirt bikes to snowboards and everything in between! We partner with and sell over 800 heritage, sporting and contemporary brands from Great Britain and around the globe: including Barbour, North Face, Hunter & Osprey.


What we offer….

  • Generous staff discount across our various sites which feature many top brands!
  • 25 days holiday plus bank holidays.
  • An extra day off to celebrate your Birthday!
  • Discretionary annual bonus based on company performance.
  • Flexible working culture to fit around your lifestyle.
  • Enrolment to company pension scheme.
  • Access to an Employee Assistance Programme.
  • Cycle to Work scheme.
  • Great company culture, recognised by Best Companies as an Outstanding place to work.


Apply now and start your IFG Journey today!

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